Distribution Chaos20,000+ points disconnected
Logistics BlindspotsNo real-time delivery tracking
E-commerce SiloMagento not syncing with ERP
THE CHALLENGE
Scaling a Giant Network
Managing a distribution network of over 120 distributors and 20,000 retail points with disparate systems created significant operational blind spots for Hong Ha.
Fragmented Distribution
Sales teams lacked real-time visibility into inventory levels at distributor warehouses, leading to stockouts or overstocking.
Delivery Inefficiency
With a large internal fleet, tracking delivery routes manually resulted in high fuel costs and delayed shipments.
Omnichannel Disconnect
Online orders via Magento were not syncing instantly with the central inventory, causing fulfillment delays.
Our Solution
Unified ERP & Smart Logistics
We deployed a centralized Odoo ERP integrated with Magento and a custom-built GPS Logistics module.
Call Center & Marketing
Integrated Call Center and Email Marketing automation. Empowering the team to launch targeted campaigns for back-to-school seasons.
Magento Integration
Seamless two-way sync between Odoo and Magento. Orders, inventory, and customer data update in real-time across both platforms.
GPS Logistics App
Custom internal transport module integrated with Google Maps. Tracks delivery staff location, optimizes routes, and confirms deliveries digitally.
The Impact of Digitalization
99%
Stock Accuracy
Across 3 warehouses
30%
Faster Delivery
Via Route Optimization
360°
Customer View
Unified CRM & Call Center
Auto
Order Sync
Zero manual data entry
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